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Another Round of COVID-19 Updates from LEGO

There are several updates from LEGO in regards to responding to the COVID-19 situation, so I thought to combine them into one post. For previous updates, please see the links at the end of this post.


More products will be on backorder for longer than usual in the US, Canada, and Latin America. This is because the LEGO factory in Mexico – where the Americas get most of the products from – has been closed. Fortunately, LEGO factories in Europe and Asia continue to operate, and LEGO has been using their full global supply chain to ship products to all markets and fulfill orders as best as possible. For current product availability and possible backorder status, check the Online LEGO Shop.


LEGO is still shipping orders placed via the Online LEGO Shop, but deliveries are taking longer (in the U.S., orders typically take 3-8 business days to arrive, while currently it takes 10-15 days). Couriers are taking many steps to follow the latest safety guidance by providing masks, gloves, and sanitizers for their delivery drivers. They’re also offering contact-free deliveries, giving customers the option to have packages delivered to a safe place. As LEGO works with many different couriers around the world, couriers also have to follow local guidelines for their region.


While some official LEGO stores and LEGO Certified stores have reopened, other stores remain temporarily closed. In the United States, three official LEGO store locations have been reopened: 783 North Point in Georgia, 743 Stonebriar in Texas, and 778 Woodlands in Texas. These stores are complying with local regulations and providing guidelines to keep their visitors and team members safe. In addition, many of the other official LEGO stores now have curbside pick-up available. Please note that these stores do not have in stock any of the recently released new sets, and the Pick-A-Brick Walls and Build-A-Minifig Stations are not available at this time. As you can imagine, things are changing by the minute, so call the store before you visit about their current business hours, pick-up times, and other policies.


LEGO Pick-A-Brick for purchasing individual parts in bulk remains available in all countries where the service is offered. LEGO Bricks & Pieces (for replacement parts and a wider selection of bulk parts) was closed temporarily, but it is now available again in the U.S. and Germany.


The LEGO House in Billund, Denmark is still closed and it is uncertain when it can reopen again. To bring some of the LEGO House atmosphere to fans, the LEGO House team has been creating LEGO House @ Home content via the LEGO House social media channels with tips and building tricks for family co-building at home. Recently, they also started adding content specifically for adult LEGO fans. The LEGO House Masterpiece Gallery is dedicated to exhibit LEGO masterpieces built by adult fans from around the world. The LEGO House team is now conducting virtual interviews with these master builders, so they can discuss their models. You can follow these interviews at the LEGO House YouTube channel.


Most of us now use video-conferencing for work, school, entertainment, and for staying in touch with friends and family. To add a bit of fun to this, LEGO released a bunch of virtual backgrounds that you can use in your video calls. You can download them from LEGO’s website. In addition, you can also download fan-created virtual backgrounds from LEGO Ideas.

And that pretty much sums up the current status of things. If you have other questions, read the previous update (linked below), or ask in the comment section, and I will try to get an answer for you. Stay safe and play well!

And you might also like to check out the following related posts:




{ 7 comments… add one }
  • yoladiel May 22, 2020, 10:17 AM

    So many sets are out of stock. It’s scary. Are they running out of stock?

  • DavidH May 22, 2020, 10:26 AM

    I appreciate they are doing their best. I hope we will get back to normalcy soon. The factory closed in Mexico must be a big problem for them. As far as I know, they are already running their factories 24/7, so this much be a huge strain on the other channels.

  • Legostuff14 May 22, 2020, 11:29 AM

    I noticed a couple of sets that are out of stock (new ones ) particularly Pirates of Barracuda Island is out of stock would it be longer for it to get re-stock and if so how long will it take to restock again?or is it” you guess is as good as mine” situation.

  • Okosh May 22, 2020, 3:06 PM

    Thanks for the updates. I’ worried that eventually the restrictions will catch up with them and they will run out of everything. So many of the sets are out of stock or back ordered. What will happen with the summer releases? Are they being produced or are they still trying to cathc up with the earlier stuff? A factory being closed must be a big blow.

  • Håkan May 22, 2020, 4:11 PM

    Hmmm, my impression is that the European distribution has sailed through relatively unscathed.

    For the moment, I’m mostly interested in the BAP replacement parts section and the store BAM minifigs, though, both of which might take some time before they run as normally in Sweden again…

    • Thita (admin) May 22, 2020, 4:19 PM

      That’s good to hear. Here in the U.S., a lot of sets are out of stock or backordered due to the Mexican factory being closed. Hopefully it won’t be long before they can reopen.

  • Legostuff14 May 22, 2020, 6:07 PM

    I agree. I’ve been wracked with nerves this whole time just like everybody else. I feel like Madame Winchester it says in the story. If she keeps building rooms in her mansion that she will continue living on for a very long time. So I guess I just got to keep building on what I have and hope for the best. LOL!

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