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Misprinted LEGO elements – annoying or unique?

by admin on May 15, 2012

in Community Articles

(Written by Tobymacboy)

Did you ever have to call LEGO Customer Service due to missing, broken, or misprinted LEGO elements? What did you think? I ran into some issues lately, so I thought to share my experience, then I invite you to share yours in the comment section below. ;)

Here is my story: Ever since I saw a picture of the #9494 LEGO Star Wars Anakin’s Jedi Interceptor in 2011 I wanted to get it. A few weeks ago I was finally able to buy it. Yay! I was so happy when I was opening the bags, viewing the cool minifigs, and building the set. However when I put R2-D2 together, I found some major misprint on its head! :?

As you can see on the picture, the printing was completely misaligned and messy. (You can click on the image for a larger view.) Of course I called LEGO Customer Service to request a replacement piece. I also looked online and found some other misprints in 2012 LEGO sets reported by others. Don’t get me wrong; I love LEGO and everything about it, but a major amount of misprints isn’t something to ignore for an expensive toy. :|

On FBTB.net a member posted about the new LEGO Star Wars clone/trooper head being misprinted with a “sunburned” face. Here is the link to the original discussion and the picture of the misprinted head is below:

On Flickr there is a whole group dedicated to problems with LEGO elements and minifigures, where LEGO fans share some really interesting misprints, molding issues and uniquely misshaped LEGO parts:

Here is what the LEGO Complaining group says: “We all know that LEGO is possibly one of the best building toys ever made, but let’s face it – sometimes things go wrong. Some themes and sets are a disaster (oh, say Galidor or Jack Stone for instance). Sudden color changes and poor quality control can be a pain. Set inventories can be incorrect just when you need to count on them. Well, here’s where AFOLs can come together and have their voices heard. You can relate your experiences here and post pictures of any problems you have had with LEGO elements or the LEGO Company.”

Going back to my story; I later discovered that my R2-D2′s torso was misprinted too! It was harder to spot, but I did notice it after comparing it to the official picture. See pictures below:

This is the first time I ran into a LEGO misprint, and this is the fourth time I have had to request a new part from LEGO Customer Service; the #5891 LEGO Apple Tree House was missing a piece, my brother’s #7931 LEGO Star Wars T-6 Jedi Shuttle was missing a piece, then R2-D2′s had a misprinted head, and torso. I hope these kinds of mistakes don’t happen too often. But if you do run into any issues you can call LEGO Customer Service and they will send you replacement parts.

How about you? Did you ever run into issues like misprints and missing parts in your LEGO sets? Did you find the misprint annoying? Or perhaps considered it unique? I know that some misprinted, mis-molded and mis-colored parts are highly collectible and can sell for a pretty penny (if the owner decides to part with them). Let me know what you think! :)

I’m a TFOL (Teen-Fan-of-LEGO) and this is my second article here. Thanks for reading! You may also like to check out my previous post: How to Make LEGO Chocolate… Yum!!!  :roll:

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{ 60 comments… read them below or add one }

Bilbo Baggins of the Shire May 19, 2013 at 8:55 AM

I RECENTLY BOUGHT THE NINJAGO DOJO!!!!!!

Reply

N-11 Ordo June 23, 2014 at 3:46 AM

Hey,

thanks for including my photo “I, Clone” in your article !

I for my part had several issues with misprinted Lego elements over the years. However some of them are more annoying than others. For example I had several misprinted clone and stormtrooper helmets, where the visor was printed a bit too far on the left or right side or even placed lower than usual (see https://www.flickr.com/photos/47697314@N02/5169748752/in/set-72157625233442703 ). Especially the clone scout minifigs suffered from that. Such misprints are annoying and are a quality problem to be solved by the Lego company. Other misprints, like the eyes of the clone trooper in the photo, are an advantage in my opinion. Especially in this case it rather makes the head unique in a good way.

Still Lego has to work on quality issues like that and make sure such misprints like on the R2-D2 or the scout trooper helmet in the photos above don’t occur.

All in all a nice article and an interesting topic !

Greets,

N-11 Ordo

Reply

admin June 23, 2014 at 11:31 AM

Yes, just like you said; misprints are a quality issue, although they sometimes work out perfect (nice photo by the way!). The best way to encourage LEGO to improve their printing is to let them know you got misprinted elements. Call their customer service, tell them what set the misprint is from and they will take notes. They will also send you replacement parts if you request it.

Reply

Jubbyd June 28, 2014 at 7:17 PM

I actually did get this problem before! Today I finally got my Captain Rex (YAY!) but I found that the helmet printings were a little low. I’m not ordering replacements due to the act that it is only a little off,so I’m not picky.

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