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Giving feedback to LEGO CUUSOO

by admin on February 22, 2012

in Useful Resources

(Written by Sarah)

As with all things LEGO, I’ve learned it’s very important to give feedback, for things you like and things you don’t like. Feedback is a very powerful tool to affect change. And it’s even more important with CUUSOO because it’s in beta. They do want feedback on how to improve. So I highly recommend you speak up any time you think of something that could be improved.

The downside to the Feedback feature on LEGO CUUSOO is that you have to sign up for a different account with a service called Get Satisfaction. It’s not a built-in feature so it’s kind of bothersome to have to sign up for a different service. If you can get past this annoyance, it’s really very easy to leave feedback.

To find the Feedback area, just look at the right side of your screen. There’s a little gray and white box that’s labeled Feedback. It’s there no matter what you do or where you go on the site. Once you click on it, it brings up a small pop-up in the middle of your screen and grays out the page behind it.

Here’s where you can give feedback as well as browse what other people have said. On the left is the entry form. There are the four topics you can choose from: Ideas, Questions, Problems and Praise. Then you describe your feedback, give it a title and add an emoticon if you want. On the right, you can see what’s popular in the chosen topic and then See and Rate More Ideas.

If you click on See and Rate More, it opens a new window or tab, depending on how your browser is set up. There are the four topics down the left plus a new one called Updates, but CUUSOO doesn’t utilize Updates. If you click on a topic, it opens a submenu below it which has Frequently Asked, Answered, Needs Answer and Recent.

Otherwise, there’s a search-bar on the top right of every page if you have a keyword that you’re looking for. This Feedback feature is actually very well organized, which makes finding what you’re looking for a breeze. Conversations even start up on various topics, which, for right now, is one of the few ways to interact with other CUUSOO users other than on specific project pages.

Speaking of which, here are some more CUUSOO projects that I’d like to highlight. I’ve decided to focus on variety today so no two projects will be alike. Hopefully something will catch your interest enough to have you support it. :-)

:idea: LEGO CATHEDRAL & FEAST OF FOOLS: I know this will be controversial since it’s a religious building, but it would fit perfectly with the LEGO Medieval Market and Joust sets. I’ve been quite anxious for LEGO to make more large-scale medieval buildings and so far they really haven’t done much. It may be because there are so many fantastic fan-creations that LEGO is intimidated, but whatever the case, I believe CUUSOO is probably the only way we’re going to get any kind of large-scale castle-type building. And this is one that I absolutely love. I just hope that the project creator posts pictures of the back so we can get a full sense of the creation. (Click on image for full description and more photos.)

LEGO Cathedral & Feast of Fools by toomuchcaffe

:idea: LEGO GANGSTERS’ GETAWAY CAR: While I’m not much into vehicles, this gangster car is just too cool. It’s very detailed and well built. I think this would probably do better paired with a building, but as is, I’d definitely buy it. I mean, CUUSOO doesn’t have to be all about large-scale models. I think it’d be neat to see some small LEGO sets produced through CUUSOO. And this is definitely one I’d like made. (Click on image for full description and more photos.)

LEGO Gangster's Getaway Car by BrickadierG

:idea: NEW PLATES & TILES FOR CORNERS: Something I haven’t really focused on yet are the projects that propose new LEGO piece-types. I think these projects are much underrated so here’s one that I’d love to see made. Corner pieces are a great way to secure and solidify creations, but we’re pretty limited to square plates and bricks. This project offers the concept of a rounded corner plate, a rounded corner tile and a square corner tile. (Click on image for full description and more photos.)

LEGO Corner Plates & Tiles by Spiderpudel

:idea: LEGO STAR TREK: Now I am going to reveal something that I haven’t told anyone in a long time – I am a Trekkie. Well, I’m not as much of a fan as I used to be, but I grew up on The Next Generation and it was a big part of my life. I think there’s a lot of Trekkies out there that would love to see some LEGO Star Trek ships. I know I would buy any and so would a few people I know. While this particular project may not be what everyone wants, it’s the best current Star Trek project on CUUSOO and has the potential to be more if people support and comment on it.

LEGO Star Trek by Beeper

As usual, I’d love to know what you think about what I’ve written and whether you like the projects I’ve featured. Are there any projects that you think should get more attention? Please post below and let me know your thoughts. :)

And in case you missed the previous posts about LEGO CUUSOO, see here:

FREE Exclusive Holiday Set with purchases of $99 or more; set 1 of 2. Valid 10.1.14-10.31.14 or while supplies last.

{ 14 comments… read them below or add one }

Quad February 22, 2012 at 2:16 PM

After looking around on Cuusoo I found several interesting ideas that look like they’d have great potential:
http://lego.cuusoo.com/ideas/view/8919

http://lego.cuusoo.com/ideas/view/9078

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Sarah February 23, 2012 at 12:35 AM

Thanks for pointing out some neat projects. I do like those, especially the Batman Tumbler (which I voted for when it first was posted).

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Quad March 21, 2012 at 9:42 PM

Finally joined. :)

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Sarah March 21, 2012 at 10:40 PM

Glad to hear it! Have fun finding new projects!

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Jobu71x February 22, 2012 at 2:48 PM

Great comments, I would like to see all of your ideas get produced.

One thing to keep in mind is the licensing rights for certain IP, like Star Trek. We won’t see Star Trek sets because that license is owned by Megabrands.

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Sarah February 23, 2012 at 12:37 AM

Thanks for pointing that out. While CUUSOO staff has been reassuring that we shouldn’t worry about licenses, if a competitor of LEGO has the license, it’s doubtful that LEGO would succeed in getting a contract, even for one set.

But I like to be on the more positive side – let’s get a Star Trek set to 10,000 votes and then see what happens. ;-)

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George Dixon February 22, 2012 at 4:07 PM

I too would love a Lego Star Trek range. Sadly, I’ve heard that Kre-O (who do the Transformers range (something else I think Lego would of recreated awesomely)) have got the Star Trek contract =/

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Sarah February 23, 2012 at 12:37 AM

Yeah, I just realized that from your comment and the one above. We can only be hopeful and spread the word. It may happen one day, like when the Kre-O contract expires. :-D

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LegoMyMamma February 23, 2012 at 8:34 AM

Don’t forget about the “Report” function on each comment, for helping to keep LEGO CUUSOO discussions civil. There’s also a “Report this project” function (under the “Bookmark this project” function), which will also open in a pop-up window and allow feedback for letting LC Staff know if a project has been plagiarized or violates any site ToS. This function is actually a direct result from LEGO community groups providing feedback over the last 5-6 months.
This function does not require any additional website registration (such as “Get Satisfaction) and goes into a cue for the staff.

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Sarah February 23, 2012 at 11:04 PM

Thanks so much for posting about the Report function. I completely forgot about that, but it’s a very important and easy to use tool to help monitor people’s posts.

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Matthew Hocker February 25, 2012 at 4:33 PM

Great post, and thanks for the blogging!
This motivated me to post my first idea in the feedback forum:
https://getsatisfaction.com/lego_cuusoo/topics/give_supporters_option_to_offer_suggestions_in_feedback

Hopefully, it would be more beneficial than problematic.

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Sarah February 26, 2012 at 11:29 AM

Welcome and that’s a great idea you posted. I hope you get some feedback from the CUUSOO staff about it. I have noticed that it can take a while for them to make any kind of response so patience is key with this feedback thing.

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Matthew Hocker February 26, 2012 at 9:04 PM

I totally get that. I imagine the logistics of running CUUSOO in the beta stages can get pretty overwhelming.

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Sarah February 28, 2012 at 12:46 PM

I can only imagine how challenging it is to run CUUSOO, a platform that’s never been done before. I definitely give them props for what they ahve accomplished so far. And I’m glad they’re listening to people’s feedback and making changes as they can.

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